Privacy Policy

Forestcore Energy Ledger Co., Ltd. (“Forestcore,” “we”) respects the privacy of visitors and clients. This Privacy Policy explains how we handle personal data collected through https://panel-forestcore.click and during professional engagements.

1. Data controller

The data controller is Forestcore Energy Ledger Co., Ltd., 64 KP1 Le Van Chi St., Linh Trung Ward, Thu Duc District, Ho Chi Minh City. Contact: hello@panel-forestcore.click, (84-8) 3722 3585.

2. Data we collect

Contact forms may collect name, email address, engagement interest, facility location, and message content. During engagements we may process business contact details and facility information you provide. Server logs may record IP address, browser type, and pages visited.

3. Purposes

We use personal data to respond to inquiries, prepare estimates, deliver contracted work, improve site performance (when analytics cookies are accepted), and meet legal obligations.

4. Retention

Inquiry messages are retained up to 24 months unless a longer period is needed for an active engagement or dispute. Engagement records are kept for the period required by Vietnamese accounting and tax rules, typically up to ten years for financial documents. Analytics data, when collected, is retained according to the analytics provider’s settings, generally under 26 months.

5. Sharing

We do not sell personal data. We may share data with hosting providers, email processors, or professional advisors under confidentiality, and with authorities when required by law.

6. International transfers

Our primary operations are in Vietnam. If a processor stores data outside Vietnam, we take reasonable steps to ensure appropriate safeguards consistent with applicable Vietnamese data protection requirements.

7. Your rights

Subject to law, you may request access, correction, or deletion of personal data we hold, or object to certain processing. Contact hello@panel-forestcore.click with your request. You may also lodge a complaint with the competent Vietnamese authority.

8. Cookies

See our Cookies Policy for details on essential and optional cookies.

9. Updates

We may update this Policy by posting a revised version on this page with a new date.